Shipping Options & Policy:

-Once payment is received, all items are shipped by USPS or UPS within five working business days.

-A tracking number will be provided.

-For international sales, unless you specify otherwise, items are shipped First Class International mail. We are not responsible for additional international charges or custom fees.

-We are not responsible for items that get lost or stolen. Please contact us using our contact form, including your order number, so we may assist you.

-There is a no return policy for IN STORE items.

-Our ONLINE return policy is 14 days. If 14 days have passed since your purchase, unfortunately we can’t offer you a refund.

-We are not responsible for return shipping. Please contact The Fickle Hare at theficklehare@gmail.com to file your return and receive further instructions.

-To be eligible for a return, your item must be unused, unopened, and in the same condition that you received it, and in the original packaging with original tags.

-Several types of goods are exempt from being returned. Perishable goods such as food, flowers, magazines, or products that are intimate or sanitary goods, personal care products like soaps, oils, lotions, gift cards, and downloadable software products.

-To complete your return, we require a receipt or order number.

-Please do not send your purchase back to the manufacturer.

-There are certain situations where only partial refunds may be granted including but not limited to: Books with obvious signs of use, any item not in its original condition, is damaged or missing parts for reasons not due to our error, any item that is returned more than 14 days after delivery.

If applicable, once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

-If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or Missing Refunds:

-If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

-Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at theficklehare@gmail.com.

-Sale items are not eligible for return.

-We only replace items if they are defective or damaged. Please use our contact form or send us a direct email at theficklehare@gmail.com for further instructions.

Can I cancel my order?

As long as you contact us before the item has shipped out, we can cancel your order. Please use the contact form and provide your order number so we can process the cancelation.